Privacy Policy
Last updated: January 1, 2025
APEX Credit Group ("we," "us," or "our") operates as a credit education and consulting service based in Florida. This Privacy Policy explains how we collect, use, and protect information you provide when using our website or services.
1. Information We Collect
Information You Provide
When you submit a consultation request or contact form, we may collect:
- Name and contact information (email address, phone number)
- General information about your credit goals or situation
- Any other information you choose to share in your message
Automatically Collected Information
When you visit our website, standard server logs and analytics tools may collect:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website or search terms
- Device type and operating system
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your consultation requests
- Communicate with you about our services
- Send follow-up information as requested
- Improve our website and service quality
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Third-Party Services
Our website may use third-party tools, including:
- CreditRepairCloud — for consultation form processing. Their privacy policy governs data submitted through their embedded form.
- Google Fonts — for typography. Google may collect data according to their privacy policy.
- WhatsApp (Meta) — if you choose to contact us via WhatsApp, Meta's terms and privacy policy apply.
4. Data Security
We take reasonable measures to protect information submitted through our site. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain contact information and consultation records for a reasonable period to fulfill our services and comply with legal obligations. You may request deletion of your personal data by contacting us directly.
6. Your Rights (Florida Residents)
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal requirements
- Opt out of any marketing communications at any time
7. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted information, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us through the consultation form on this website or via WhatsApp.
APEX Credit Group
Florida, USA